:root{color-scheme:light;--background: #f7f8fa;--surface: #ffffff;--surface-soft: #eef2f5;--surface-muted: #f3f5f7;--text: #1f2933;--text-muted: #697586;--line: #dde3ea;--accent: #26323f;--accent-soft: #d7dee7;--success: #2f7d5a;--warning: #9a6a16;--error: #b84a4a;--shadow: 0 20px 70px rgba(31, 41, 51, .12);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}html{min-height:100%;background:var(--background)}body{min-height:100%;margin:0;background:radial-gradient(circle at top left,rgba(215,222,231,.75),transparent 32rem),linear-gradient(180deg,#ffffff 0%,var(--background) 44%);color:var(--text)}button{font:inherit}button:focus-visible,a:focus-visible{outline:3px solid rgba(38,50,63,.28);outline-offset:3px}.app-shell{width:min(1180px,100%);margin:0 auto;padding:max(20px,env(safe-area-inset-top)) 20px max(28px,env(safe-area-inset-bottom))}.hero{min-height:68vh;display:flex;flex-direction:column;gap:48px;padding:20px 0 36px}.topbar,.brand,.actions,.system-pill,.footer{display:flex;align-items:center}.topbar{justify-content:space-between;gap:16px}.brand{gap:12px}.brand-logo{width:56px;height:56px;object-fit:contain;display:block;border-radius:16px;background:#fff;box-shadow:0 12px 28px #26323f24}@media (max-width: 520px){.brand-logo{width:46px;height:46px;border-radius:14px}}.brand-mark{display:none}.brand strong,.brand small{display:block}.brand small{margin-top:2px;color:var(--text-muted)}.ghost-button,.primary-button,.secondary-button{min-height:46px;border:0;border-radius:999px;cursor:pointer;transition:transform .16s ease,box-shadow .16s ease,background .16s ease}.ghost-button{padding:0 18px;background:#ffffffb8;color:var(--accent);border:1px solid var(--line)}.primary-button{padding:0 22px;background:var(--accent);color:#fff;box-shadow:0 14px 34px #26323f38}.secondary-button{padding:0 22px;background:var(--surface);color:var(--accent);border:1px solid var(--line)}.ghost-button:hover,.primary-button:hover,.secondary-button:hover,.mini-list button:hover{transform:translateY(-1px)}.hero-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(300px,380px);gap:clamp(28px,6vw,72px);align-items:center}.hero-copy{max-width:720px}.eyebrow{margin:0 0 12px;color:var(--text-muted);font-size:.78rem;font-weight:800;letter-spacing:.12em;text-transform:uppercase}h1,h2,p{margin-top:0}h1{max-width:760px;margin-bottom:20px;font-size:clamp(2.7rem,8vw,6rem);line-height:.94;letter-spacing:-.06em}h2{max-width:740px;margin-bottom:0;font-size:clamp(1.7rem,4vw,3rem);line-height:1;letter-spacing:-.04em}.lead{max-width:650px;margin-bottom:30px;color:var(--text-muted);font-size:clamp(1.05rem,2.2vw,1.35rem);line-height:1.55}.actions{flex-wrap:wrap;gap:12px;margin-bottom:28px}.system-pill{width:fit-content;max-width:100%;gap:12px;padding:12px 16px;border:1px solid var(--line);border-radius:18px;background:#ffffffb8;-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px)}.system-pill strong,.system-pill small{display:block}.system-pill small{margin-top:2px;color:var(--text-muted)}.dot{width:12px;height:12px;flex:0 0 12px;border-radius:999px}.dot.online{background:var(--success)}.dot.pending{background:var(--warning)}.dot.offline{background:var(--error)}.phone-preview{position:relative;padding:22px;border:1px solid rgba(221,227,234,.9);border-radius:38px;background:linear-gradient(180deg,#fffffff5,#f7f8faf5);box-shadow:var(--shadow)}.phone-preview:before{content:"";display:block;width:84px;height:6px;margin:0 auto 22px;border-radius:999px;background:var(--line)}.phone-header{display:flex;align-items:end;justify-content:space-between;gap:16px;margin-bottom:18px}.phone-header span{color:var(--text-muted)}.phone-header strong{font-size:1.25rem}.quick-card{display:grid;grid-template-columns:auto 1fr;gap:14px;padding:18px;border-radius:24px;background:var(--accent);color:#fff}.quick-card p{margin:6px 0 0;color:#ffffffbd;line-height:1.45}.icon-bubble{width:42px;height:42px;display:grid;place-items:center;border-radius:16px;background:#ffffff29;font-size:1.4rem}.mini-list{display:grid;gap:10px;margin-top:18px}.mini-list button{width:100%;min-height:52px;padding:0 16px;border:1px solid var(--line);border-radius:18px;background:var(--surface);color:var(--text);text-align:left;cursor:pointer;transition:transform .16s ease,border-color .16s ease}.content-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin:12px 0 18px}.stat-card,.panel{border:1px solid var(--line);border-radius:28px;background:#ffffffc7;box-shadow:0 14px 45px #1f293312}.stat-card{padding:22px}.stat-card span{color:var(--text-muted);font-weight:700}.stat-card strong{display:block;margin:12px 0 8px;font-size:2.7rem;line-height:1;letter-spacing:-.04em}.stat-card p{margin-bottom:0;color:var(--text-muted);line-height:1.45}.panel{display:grid;grid-template-columns:1fr minmax(260px,420px);gap:28px;padding:clamp(24px,5vw,42px)}.module-list{display:grid;gap:10px}.module-list span{padding:14px 16px;border-radius:16px;background:var(--surface-muted);color:var(--text)}.footer{justify-content:space-between;gap:12px;flex-wrap:wrap;padding:22px 4px 0;color:var(--text-muted);font-size:.92rem}@media (max-width: 820px){.app-shell{padding-inline:16px}.hero{min-height:auto;gap:32px}.hero-grid,.panel{grid-template-columns:1fr}.phone-preview{max-width:430px;margin:0 auto}.content-grid{grid-template-columns:1fr}.system-pill{width:100%}}@media (max-width: 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p{margin-bottom:0;color:var(--text-muted);line-height:1.45}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:50;display:grid;place-items:center;padding:18px;background:#1f293352;-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px)}.login-modal{width:min(100%,460px);max-height:min(760px,calc(100vh - 36px));overflow:auto;padding:24px;border:1px solid var(--line);border-radius:30px;background:var(--surface);box-shadow:var(--shadow)}.modal-header{display:flex;justify-content:space-between;gap:18px;align-items:flex-start;margin-bottom:22px}.modal-header h2{font-size:clamp(2rem,7vw,3rem)}.icon-button{width:42px;height:42px;flex:0 0 42px;border:1px solid var(--line);border-radius:999px;background:var(--surface-muted);color:var(--text);cursor:pointer;font-size:1.4rem;line-height:1}.login-form{display:grid;gap:14px}.login-form label{display:grid;gap:8px;color:var(--text);font-weight:700}.login-form input{width:100%;min-height:52px;padding:0 15px;border:1px solid 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var(--line);border-radius:24px;background:var(--surface);margin-bottom:18px}.admin-card h3{margin:0 0 16px;font-size:1.35rem}.admin-user-list{display:grid;gap:12px;margin-top:18px}.admin-user-row{display:grid;grid-template-columns:minmax(200px,1.1fr) minmax(140px,.7fr) minmax(120px,.55fr) auto minmax(210px,.95fr) auto;gap:10px;align-items:center;padding:14px;border:1px solid var(--line);border-radius:18px;background:var(--surface-muted)}.admin-user-row.inactive{opacity:.62}.admin-user-row strong,.admin-user-row small{display:block}.admin-user-row small{margin-top:4px;color:var(--text-muted)}.admin-user-row select,.admin-user-row input,.admin-ticket-detail textarea,.admin-ticket-detail select,.admin-card textarea,.admin-card select,.admin-card input:not([type=checkbox]):not([type=file]){width:100%;min-height:42px;padding:0 12px;border:1px solid var(--line);border-radius:14px;background:#fff;font:inherit}.admin-ticket-detail textarea,.admin-card 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img{width:100%;height:72px;object-fit:cover;border-radius:10px;background:var(--surface-muted)}.attachment-preview>span{height:72px;display:grid;place-items:center;border-radius:10px;background:var(--surface-muted);font-size:1.6rem}@media (max-width: 1100px){.admin-user-row,.admin-ticket-workspace,.password-reset-inline{grid-template-columns:1fr}.admin-ticket-selector{max-height:360px}}.resident-hero{padding-bottom:clamp(18px,3vw,28px)}.resident-hero .hero-grid{gap:clamp(16px,3vw,28px)}.resident-hero-copy h1{margin-bottom:10px}.compact-lead{margin-bottom:18px}.resident-actions{margin-top:14px;margin-bottom:0}.requests-section{margin-top:10px}.request-list{gap:10px}.request-card{overflow:hidden}.request-card-button{width:100%;display:block;padding:0;border:0;background:transparent;color:inherit;text-align:left;cursor:pointer;font:inherit}.inline-comment-panel{display:grid;gap:14px;margin-top:14px;padding-top:14px;border-top:1px solid 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12px;font-size:clamp(1.8rem,5vw,3.2rem);font-weight:850}.resident-actions{margin-top:8px;margin-bottom:0}.resident-hero+.requests-section,.requests-section{margin-top:6px}.requests-section .section-heading{margin-bottom:12px}.login-form{gap:12px}@media (max-width: 720px){.resident-brand{align-items:flex-start}.resident-brand em{width:100%;padding-left:0;border-left:0;font-size:.86rem}.resident-hero{padding-top:14px;padding-bottom:10px}.resident-actions{margin-top:6px}}.weg-editor{display:grid;gap:16px;margin-top:16px}.weg-editor>label,.weg-detail-form label{display:grid;gap:8px;color:var(--text);font-weight:700}.weg-editor select,.weg-detail-form input,.weg-detail-form select{width:100%;min-height:44px;padding:0 12px;border:1px solid var(--line);border-radius:14px;background:#fff;font:inherit}.weg-detail-form{padding:16px;border:1px solid var(--line);border-radius:20px;background:var(--surface-muted)}.selected-weg-head{display:flex;justify-content:space-between;gap:12px;align-items:center;padding-bottom:8px;border-bottom:1px solid var(--line)}.selected-weg-head strong{font-size:1.3rem}.selected-weg-head span{padding:6px 10px;border-radius:999px;background:var(--surface);color:var(--text-muted);font-weight:800}.weg-banner-tools{display:grid;gap:12px}.weg-banner-tools label{display:grid;gap:8px;color:var(--text);font-weight:700}.weg-banner-tools input[type=file]{width:100%;padding:12px;border:1px dashed var(--line);border-radius:14px;background:#fff}.weg-banner-preview{min-height:clamp(120px,24vw,220px);border:1px solid var(--line);border-radius:18px;background-size:cover;background-position:center;background-repeat:no-repeat;overflow:hidden;display:flex;align-items:end}.weg-banner-preview span{width:100%;padding:10px 12px;background:#ffffffc7;color:var(--text-muted);font-weight:800}.resident-hero{min-height:clamp(180px,32vw,340px);background-size:cover;background-position:center;background-repeat:no-repeat}.topbar-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.privacy-checkbox{align-items:flex-start;padding:12px;border:1px solid var(--line);border-radius:16px;background:var(--surface-muted)}.privacy-info{padding:12px 14px;border:1px solid var(--line);border-radius:16px;background:var(--surface-muted)}.privacy-info summary{cursor:pointer;font-weight:800}.privacy-info p{color:var(--text-muted);line-height:1.5}.privacy-section{border-color:#26323f2e}.privacy-actions{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:14px}.privacy-request-row{grid-template-columns:minmax(240px,1fr) auto}@media (max-width: 720px){.topbar-actions{width:100%}.topbar-actions button{flex:1 1 auto}.privacy-request-row{grid-template-columns:1fr}}.admin-card-title-row{display:flex;justify-content:space-between;gap:12px;align-items:center;margin-bottom:16px}.admin-card-title-row h3{margin:0}.secondary-button.compact{min-height:38px;padding:0 14px;font-size:.92rem}@media (max-width: 720px){.admin-card-title-row{align-items:stretch;flex-direction:column}}.admin-overview-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.overview-tile{padding:16px;border:1px solid var(--line);border-radius:18px;background:var(--surface-muted)}.overview-tile span,.overview-tile strong{display:block}.overview-tile span{color:var(--text-muted);font-weight:800}.overview-tile strong{margin-top:6px;font-size:2rem}.communication-admin-list{display:grid;gap:14px}.communication-admin-card{display:grid;gap:12px;padding:16px;border:1px solid var(--line);border-radius:20px;background:var(--surface-muted)}.communication-admin-card.archived{opacity:.72}.communication-admin-card label{display:grid;gap:8px;color:var(--text);font-weight:700}.communication-admin-card input,.communication-admin-card textarea{width:100%;min-height:42px;padding:10px 12px;border:1px solid var(--line);border-radius:14px;background:#fff;font:inherit}.communication-admin-card h5{margin:0;font-size:1rem}.resident-profile-shell{transition:background-color .2s ease}@media (max-width: 900px){.admin-overview-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width: 560px){.admin-overview-grid{grid-template-columns:1fr}}.admin-menu{display:flex;gap:8px;flex-wrap:wrap;margin:16px 0;padding:8px;border:1px solid var(--line);border-radius:18px;background:var(--surface)}.admin-menu button{min-height:40px;padding:0 14px;border:1px solid transparent;border-radius:999px;background:transparent;color:var(--text-muted);font:inherit;font-weight:800;cursor:pointer}.admin-menu button.active{background:var(--text);color:#fff;border-color:var(--text)}.filter-card{margin-bottom:16px}.admin-filter-grid{display:grid;grid-template-columns:1fr 1fr minmax(150px,.6fr) minmax(150px,.6fr);gap:12px}.admin-filter-grid label{display:grid;gap:8px;color:var(--text);font-weight:800}.admin-filter-grid select,.admin-filter-grid input{width:100%;min-height:42px;padding:0 12px;border:1px solid var(--line);border-radius:14px;background:#fff;font:inherit}.resident-hero{min-height:clamp(260px,42vw,520px);background-size:cover;background-position:center;background-repeat:no-repeat}.resident-hero .hero-copy{padding:clamp(18px,3vw,36px);border-radius:26px;background:#ffffff85;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}@media (max-width: 920px){.admin-filter-grid{grid-template-columns:1fr 1fr}}@media (max-width: 620px){.admin-menu{display:grid;grid-template-columns:1fr}.admin-filter-grid{grid-template-columns:1fr}.resident-hero{min-height:300px}}.headline-date{color:var(--text-muted);font-size:.9rem;font-weight:800}.link-button{border:0;background:transparent;color:var(--text-muted);font:inherit;font-weight:800;text-decoration:underline;cursor:pointer}.imprint-modal{max-width:720px}.imprint-content{white-space:pre-wrap;padding:14px;border:1px solid var(--line);border-radius:16px;background:var(--surface-muted);color:var(--text);font:inherit;max-height:55vh;overflow:auto}.settings-card h4{margin:18px 0 8px}.workflow-list{display:grid;gap:8px}.test-mail-box{margin-top:18px;padding:16px;border:1px solid var(--line);border-radius:18px;background:var(--surface-muted)}.legal-link-row{display:flex;gap:14px;flex-wrap:wrap;justify-content:center}.settings-card .secondary-button.full-width{margin-top:-2px;margin-bottom:12px}.imprint-modal{width:min(92vw,620px);max-width:620px}.imprint-modal .modal-header h2{font-size:clamp(1.25rem,4vw,1.7rem);line-height:1.18;word-break:break-word}.imprint-content{font-size:.95rem;line-height:1.45}.brand>span{min-width:0}.brand small,.brand strong,.resident-brand em{white-space:nowrap}.comment-indicator{display:inline-flex;align-items:center;gap:4px;margin-left:8px;padding:3px 8px;border-radius:999px;background:var(--surface-soft);color:var(--text-muted);font-size:.78rem;font-weight:800;vertical-align:middle}.comment-indicator.unread{background:#18364f;color:#fff;box-shadow:0 8px 18px #18364f2e}@media (max-width: 720px){.brand small{max-width:58vw;overflow:hidden;text-overflow:ellipsis}}.topbar{min-width:0}.resident-brand{min-width:0;flex:1 1 auto}.resident-brand>span{min-width:0}.resident-brand small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:min(58vw,520px)}.resident-brand em{white-space:normal;line-height:1.15}.mini-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.mini-list button{min-height:44px;padding:9px 10px;font-size:.88rem;line-height:1.15}.mini-list button.active{background:#18364f;color:#fff;border-color:#18364f;box-shadow:0 10px 22px #18364f2e}@media (max-width: 720px){.topbar{align-items:center;gap:8px}.topbar .ghost-button{flex:0 0 auto;padding-inline:12px;white-space:nowrap}.resident-brand{gap:8px}.resident-brand .brand-logo{width:42px;height:42px;border-radius:12px}.resident-brand strong{font-size:.95rem}.resident-brand small{max-width:46vw}.resident-brand em{display:block;width:100%;margin-top:2px;font-size:.82rem}.resident-actions{display:none}}.resident-brand small{white-space:normal;overflow:visible;text-overflow:clip;max-width:none;line-height:1.2}@media (max-width: 720px){.resident-brand small{max-width:none;white-space:normal;overflow:visible;text-overflow:clip}}.inline-checkbox{align-self:end;min-height:46px;align-items:center}.resident-overview-box{align-self:center;width:min(100%,260px);padding:18px;border:1px solid var(--line);border-radius:24px;background:#ffffffc7;box-shadow:0 14px 40px #1f293314}.phone-header{align-items:start}.phone-header span{display:block;color:var(--text);font-size:1.05rem;font-weight:900}.phone-header strong{color:var(--text-muted);font-size:.9rem;font-weight:800}@media (max-width: 980px){.resident-overview-box{width:100%;order:2}.phone-preview{order:3}}.secondary-button.compact{min-height:36px;padding:0 12px}.admin-attachment-list{display:grid;gap:10px;padding:12px;border:1px solid var(--line);border-radius:16px;background:#fff}.admin-attachment-list h5{margin:0}.image-selection-list{gap:10px}.file-list-header,.selected-file-row{display:flex;align-items:center;justify-content:space-between;gap:12px}.file-list-header strong{color:var(--text)}.selected-file-row{padding:10px 12px;border:1px solid var(--line);border-radius:14px;background:#fff}.selected-file-row span{min-width:0;color:var(--text)}.selected-file-row small{display:block;margin-top:2px;color:var(--text-muted)}@media (max-width: 560px){.selected-file-row{align-items:stretch;flex-direction:column}.selected-file-row .secondary-button{width:100%}}.admin-nav-row{display:grid;grid-template-columns:1fr auto;gap:10px;align-items:start;margin:16px 0}.admin-tools{position:relative}.settings-gear{width:44px;height:44px;font-size:1.15rem}.admin-tools-menu{position:absolute;right:0;top:52px;z-index:20;display:grid;gap:8px;min-width:180px;padding:10px;border:1px solid var(--line);border-radius:16px;background:#fff;box-shadow:0 18px 45px #1f293329}.admin-tools-menu button{min-height:38px;border:1px solid var(--line);border-radius:12px;background:var(--surface-muted);font:inherit;font-weight:800;cursor:pointer}.admin-tools-menu button.active{background:var(--text);color:#fff}.overview-button{text-align:left;cursor:pointer}.overview-button.active,.dashboard-list-button.active{border-color:#18364f;background:#18364f17;box-shadow:0 10px 24px #18364f1f}.dashboard-list{display:grid;gap:10px;margin-top:14px}.dashboard-list-button{width:100%;padding:14px;border:1px solid var(--line);border-radius:18px;background:#fff;text-align:left;font:inherit;cursor:pointer}.dashboard-list-button strong,.dashboard-list-button small{display:block}.dashboard-list-button small{margin-top:4px;color:var(--text-muted)}.admin-ticket-attachments{display:grid;gap:10px;margin:12px 0;padding:12px;border:1px solid var(--line);border-radius:16px;background:#fff}.admin-ticket-attachments h5{margin:0}.attachment-preview-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:10px}.attachment-preview{display:grid;gap:6px;padding:8px;border:1px solid var(--line);border-radius:14px;color:var(--text);text-decoration:none;background:var(--surface-muted)}.attachment-preview img{width:100%;height:110px;object-fit:cover;border-radius:10px;background:#fff}.attachment-preview span{display:grid;place-items:center;min-height:110px;border-radius:10px;background:#fff;font-weight:800}.attachment-preview small{overflow-wrap:anywhere;color:var(--text-muted)}@media (max-width: 720px){.admin-nav-row{grid-template-columns:1fr auto}.admin-menu{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));margin:0}.admin-menu button{min-height:46px;padding:0 8px;border-radius:14px;font-size:.88rem}.admin-overview-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.overview-tile strong{font-size:1.55rem}.admin-user-row,.password-reset-inline,.admin-ticket-workspace{grid-template-columns:1fr}.admin-ticket-selector{max-height:none}}